GottaCallMac

WARRANTY INFORMATION

Your fence is an investment, and we protect that investment with solid warranty coverage. At GottaCallMAC, we proudly back our fence and gate services with workmanship and material warranties that offer real peace of mind. No registration required. Just great work and honest coverage

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(936) 290-3502

    Labor Warranty

    Relax and enjoy your new fence knowing that our labor and materials warranty programs offer worry-free protection.

    LABOR

    We confidently stand behind our services by including a standard warranty on all new fence installations. You are not required to register your fence with us in order to be eligible for any warranty.

    • Our standard warranty covers defects in workmanship for one year after installation, including gate closures and locking mechanisms. The warranty does not cover damage caused by Acts of Gods, weather, incidental damage by humans or pets, and impact or other conditions beyond our control.
    • You will also void your warranty if you make any structural changes / alterations to your fence after installation.
    • Please note that customer failure to pay in accordance with terms contractually agreed upon voids all warranty coverage.

    MATERIAL

    GottaCallMAc partners with leading fence material companies who stand behind their products with best-in-class warranty programs.

    You must register your fence in order to be eligible for the warranty on certain materials.

    • Warranties do not cover damage caused by Acts of Gods, weather, incidental damage by humans or pets, and impact or other conditions beyond our control.
    • Wind damage to gates not properly closed or not securely latched also are not covered.
    • You will also void your warranty if you make any structural changes / alterations to your fence after installation.
    • Please note that customer failure to pay in accordance with terms contractually agreed upon voids all warranty coverage.

    Aluminum
    Transferable Limited Lifetime Warranty that warrants against peeling, flaking, splintering, corrosion, rusting, or abnormal discoloration under normal and proper usage.

    Chain Link
    The product line is warrantied to be free from manufacturing defects in materials and workmanship under normal and proper usage for one year from the date of installation.

    Composite
    Limited Warranty that warrants these products to be free from manufacturing defects in materials and workmanship under normal and proper usage.

    Steel
    Limited Warranty that warrants the electrocoated surface on all panels, posts, and gates is guaranteed against cracking, peeling, chipping, blistering, or corroding under normal and proper usage.

    Vinyl
    Transferable Limited Lifetime Warranty that warrants these products against peeling, flaking, splintering, corrosion, rusting, or abnormal discoloration under normal and proper usage.

    Cedar
    The product line is warrantied to be free from manufacturing defects in materials and workmanship under normal and proper usage for one year from the date of installation.

    Wrought Iron
    1-Year Warranty that warrants against any defects in materials and workmanship as well as for the powder coated surface for adhesion protection against chipping, cracking, peeling, or blistering under normal and proper usage (if applied).

    How to File a Warranty Claim

     

    1. Take clear photos of the problem.
    2. Call our team at (936) 290‑3502 to report your claim.
    3. If available, provide your receipt or installation date.
    4. Email the pictures to info@gottacallmac.com.
    5. We’ll review your claim and get in touch to schedule a fix or order replacements. All at no cost to you if it’s covered under warranty.

    Your Fence. Our Reputation. Guaranteed

    With GottaCallMAC, you’re not just getting top-quality installation. You’re getting a partner who has your back long after the job is done. Questions? Need to file a claim? Give us a call. We’re here to help.